Trek Light Gear's FAQ & Tree of Knowledge

International Delivery

At Trek Light Gear we pride ourselves on our ability to deliver our great products anywhere in the world at an affordable price. When ordering internationally you may see two options available to you - Priority Mail International and First Class International (depending on the weight of your order).

Priority Mail International

Has an estimated delivery time of 6-10 days but can sometimes be longer if there are customs delays. Customs delays aren't due to the way we pack your order or anything that can be avoided, the Customs Department in your country simply gets overwhelmed with packages at times and requires more time to process and deliver.

First Class International

This is the cheapest shipping option for international shipping and can only be used for packages under 4lbs (if you don't see First Class as an option it's likely because the package weight is over 4lbs).The USPS will not provide any delivery estimates for First Class packages - in our experience delivery can take anywhere from 10 days to as long as 8 weeks. 

First Class will often save you a significant amount of money when shipping internationally but please be aware of the time it could take to receive your package when you order. Sooner or later you'll have an exciting package from us that will be worth the wait!

IMPORTANT INFO FOR EITHER CLASS

When receiving an international order your package will need to pass through Customs in your country. All of our packages will have a Customs Declaration Form which details the items in your package and their value.

There are almost always additional charges to receive your package when you order from outside your own country - these charges are Customs Duties and Import Taxes which are your responsibility to pay (often before you are allowed to collect the package). The laws and taxes are different in every country and Trek Light Gear has no way of knowing in advance what these taxes and fees will be. Please be aware of this when placing your order, we don't want you to be surprised when the package shows up and you owe additional money!

If you have any additional questions about international shipping methods or rates just let us know!

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