The Trek Light Tree Of Knowledge
We know what it's like to order something online and want to have it in your hands as quickly as possible. So we'll do everything we can to get orders out the door as soon as they come in - which means most packages ship them the very same day you order. We use Priority Mail for all domestic packages so your order is typically at your door within 1-3 days of ordering without paying any extra for expedited shipping!
Our offices are open Monday - Friday and our mail gets picked up in the early afternoon (Mountain Time Zone) so keep that in mind when placing your order - any orders placed over the weekend or after our mail pickup will generally be shipped the very next business day.
If you've got a time sensitive order that needs to go out immediately just call us (800-960-1471) and let us know - it's our goal to make you happy and we'll do whatever we can to get your package delivered to you on time!
The question of rope causing damage vs. webbing is a tricky one and causes a lot of heated debate in the hammock world. The argument is that flat webbing disperses the pressure more than rope and therefore is tree-safe, while ropes are inherently bad. The fact that a wider strap can disperse the pressure more than a thinner one is certainly correct, however in our decade plus of experience and speaking with many arborists over the years, the real difference is in the tree itself - if the tree has a soft bark layer then no matter what you're using to hang your hammock can potentially damage the tree. And, this is what matters most - by using the 1"-1.5" webbing sold by most brands as 'tree-safe' you may actually be increasing the diameter and amount of the damage caused.
We believe strongly that encouraging education and sensibility when hanging your hammock is more important than believing you're using 'tree-safe' hammock straps and using them blindly. When used properly and on trees with healthy, strong bark, rope will not cause any damage. If you're camping somewhere and the only trees available have soft bark then we recommend putting a towel, or t-shirt, socks, etc. under your suspension system - whether it's rope or webbing - to pad the tree as much as possible.
Why do we use ropes in the first place? They weigh less than straps, cost less for you the consumer, and a rope system is significantly more versatile than a fixed daisy-chain strap system - rope offers increased adjustability and can also be used for a variety of other multi-use needs in any kind of survival situation in the wild.
There are many different ways to hang your hammock and if you prefer to use webbing straps by all means please do, we'll certainly offer a webbing strap option in our product line up in the future. After 10+ years of use and testing of our Go Anywhere Rope system around the world there's absolutely no reason we would recommend against the proper, educated use of rope (with padding if necessary) to hang your hammock.
No matter what you use to hang your hammock, always make sure that the trees are healthy and have strong bark and be sure to get up and check after a very short amount of use to make sure you're not causing any damage to the tree. Don't hang your hammock in the same spot on the same tree for too long without checking underneath for damage and as with any outdoor activity it's up to you to be smart about your impact - leave no trace!!