Camping and Hiking Relaxation and Fun Cycling/Motorcycling Scuba Diving Surfing Hunting/Fishing Kayaking/Rafting Sailing/Boating Kids Work/School Travel
   
Trek Light Gear Home
   
 

 
 
 
Home Products Catalog About Trek Light Gear News Photo Gallery Trek Life Blog Contact Us
 
What's Your Passion?

 
 
New Products
Hammocks
Compact Reusable Bags
Trek Light Apparel
Hammock Accessories
Bundles and Promotions
Gift Certificates
 
 

  Browse by Category
  Featured Items
  Specials
  Best Sellers
  Advanced Search
  FAQ
  Contact Us



My Account
  Register/Login





Merchant Services

 
 
Trek Light Gear Portable Hammocks and Reusable Bags

Frequently Asked Questions

FAQs >

 

Welcome to our FAQ page. If you've got questions we hope you'll find the answers here. But if you don't, it's as simple as typing your question in the space below and we'll answer it as soon as possible. Please only use this form to submit questions that you think others would be interested in as well and we'll make sure that we add the question and answer to the page. The more questions you ask the more this page will help others with the same questions, so ask away!

Ask a Question :
Frequently Asked Questions

General Product Info Select This Topic

What comes with a Trek Light hammock? Do I need to order a hanging kit to set it up?

Is there a way to stay dry in the hammock when it's raining?

My hammock has a hole in it, is it ruined?

What about bugs and mosquitoes?

Is the hammock waterproof?

Can the hammock be used as a parachute?

What other uses are there for the Trek Light Hammock?

If it doesn't rot and it doesn't mildew, what is bad for the hammock?

Does the Double Hammock hold more weight than the Single Hammock?

How do I clean the hammock if it gets dirty?

Is the parachute material breathable?

Is the Trek Light Hammock safe for young children?

I usually backpack solo- but sometimes bring a friend along. Can the two person hammock be used for just one person?


Purchasing/Ordering/Retail Select This Topic

Where else besides the website can I find Trek Light Gear products?

I own a retail business and would like to sell your hammocks, what can I do?

I'd like to return my hammock that has never been used. I can't find how to do that on your website.

Do you ship items outside the US. For example Australia?

How fast do items get packaged and shipped once I place my order (Express Mail or Priority)?

Is your online checkout process secure? I was about to purchase one of your hammocks but I didn't notice the lock in the URL area.

Priority Mail vs. Express Mail - How fast are they and are shipping times guaranteed?

Is the pearl street location in Boulder available during winter months, what days & hours?


Hammock Installation/Setup Select This Topic

How far apart do the trees/posts have to be?

How do I setup the hammock?

Can I hang the hammock indoors?

I have a hammock stand, can I use it with my Trek Light Hammock?

I've read that rope can cause tree damage. Is this a concern? Should I use polyester 1" webbing instead?

I ordered the Carabiners/Rope and Carabiner Bundle and I'm not sure how to use the carabiners with my hammock!


Warranty Select This Topic

Do Trek Light Gear products come with a warranty?

I'd like to return my hammock that has never been used. I can't find how to do that on your website.

 
 
Trek Light Gear Payment Options


FREE SHIPPING IS WHERE IT'S AT!!
Any order over $100 will automatically receive FREE Priority Mail shipping!
(Does not apply to International/Express shipping or when other discount coupons or promotions are used)